Finding the Right Professional for You and Your Horse
The challenge isn’t finding someone, it’s knowing who is the right person for you and your horse.
The equestrian industry is home to thousands of knowledgeable, dedicated professionals who work incredibly hard to provide excellent care. However, it can also be confusing for owners because every profession has different training routes, different expectations and, in some cases, different legal requirements. What applies to one profession doesn’t necessarily apply to another, so it isn’t always obvious what you should be looking for.
The good news is that you don’t need to know the ins and outs of every qualification or piece of legislation. Instead, it helps to understand what questions to ask and what good practice looks like.
Start with the problem, not the recommendation
Before booking anyone, ask yourself what problem you’re actually trying to solve. A saddle that slips may need a qualified saddle fitter. Changes in movement or performance may warrant a discussion with your vet before involving a musculoskeletal professional. Loading difficulties might require an experienced trainer or transporter with behavioural expertise.
Sometimes several professionals may work together to support your horse in specific situations, each bringing their own area of expertise. The best outcomes often come from collaboration rather than relying on one person to do everything.
Every profession is different
This doesn’t make one profession more important than another. It simply means the way you choose a transporter may be very different from the way you choose a saddle fitter or therapist. Rather than trying to become an expert in every profession, focus on understanding whether the person you’re considering can clearly explain their training, experience and how they work as well as provide any documentation that you ask for.
What should you be looking for?
• What qualifications or training have you completed?
• Are you appropriately insured?
• Do you regularly update your knowledge through continuing professional development (CPD)?
• Are you a member of any relevant professional organisations or registers?
• Will you work alongside my vet or other professionals if needed?
A genuine professional shouldn’t be offended by these questions. In fact, most will welcome them because they demonstrate that owners are taking an active interest in their horse’s welfare.
Look beyond certificates
Good practitioners are rarely dismissive of other professions. Instead, they’re happy to work as part of a wider team, recognising that no single person has all the answers and a horse needs a whole team. Likewise, be cautious of anyone who guarantees results, discourages appropriate veterinary involvement where it may be needed, or is unwilling to answer reasonable questions about their experience or training.
Different professions, different questions
The questions you ask will naturally vary depending on who you’re booking. For example, if you’re booking a horse transporter, it’s sensible to ask about insurance and any licences or authorisations required for the journeys they undertake and about weight. Horse Transportation is a whole area in itself to explore!
When choosing a musculoskeletal professional, it can be helpful to understand their qualifications, scope of practice, ongoing CPD and how they communicate with your veterinary team where appropriate.
There isn’t a one-size-fits-all checklist because every profession is different. The important thing is feeling confident that the person is open and transparent, happy to answer your questions and explain why they’re the right person for your horse at that moment in time.
Building confidence as a horse owner
The aim of Equinenct has never been to tell owners who they should choose. Instead, it’s about making it easier to identify professionals who have chosen to have key credentials independently verified, such as qualifications, insurance and other relevant documentation where applicable to their profession, by looking to see if they have the Equinnect Verified Member logo. Just as importantly, it’s about encouraging owners to ask questions and helping raise professional standards across the industry.
At the end of the day, finding the right professional isn’t about collecting the longest list of certificates or choosing whoever has the most followers online. It’s about finding someone who is knowledgeable, transparent, non-judgemental, a great communicator, committed to ongoing learning and willing to work collaboratively in the best interests of your horse.
The more informed we become as owners, the easier it is to build a trusted team around our horses—and that’s something that benefits everyone!